Learn What to Look For When Choosing A Shipping Company

Whether you are a new business or have been using logistics services for years, shopping for a new shipping company can be sometimes overwhelming! There are thousands of different companies out there, all looking for new clients. Before picking one, it is important to do your research and learn as much as you can about their company, shipping practices, clients, and more so you can make an informed decision that will benefit your company in the long run.

At Promptus LLC, we know exactly what businesses are looking for in terms of global logistics services. We cater exclusively to businesses all over the world who trust us to deliver their goods safely and efficiently, so we understand how important it is to find a company that offers quality services. Below, we’ve highlighted a few pointers that can help new and old businesses alike find a freight forwarding company that feel confident about.

finding a freight forwarder

1. Experience Speaks Volumes

This may very well be the most obvious and most important one on the list. Nothing can make up for hands-on experience, and if they have plenty of it, chances are they know how to successfully handle your shipping needs. Promptus LLC has been providing global logistics services to importers and exporters for over 15 years.

2. Their Global Network

This is extremely crucial when considering international shipping needs. You’ll want a company that has an overall good network around the world, but more importantly, if you are an importer you’ll want a company with very strong connections in the country of origin of your imports, and same works if you are an exporter, you want that secure supply chain until your goods reach their destination. That is to say, it doesn’t matter how great a company’s relations are in India if your main shipping destination or origin is Japan

3. Can They Handle My Business?

This is a question you have to feel confident answering yes to. If they are a smaller business, you’ll want to be sure of the necessary resources and competitive rates available to successfully take on your contract. If they are a larger company, find out if their size will impact their level of customer service that you will be expecting. You don’t want to learn the hard way that you are one more customer in the pile.

4. Make Sure Your Needs Are Met

This refers to all aspects of your business. Promptus is comprehensive in the services that it provides to its clients. Under one roof, you have a reliable freight forwarder, an experienced Customs Broker, a carrier for LCL, break bulk and full container loads, a bonded and domestic warehouse facility providing distribution, inventory management, pick and pack, etc

5. Can I Check Your References?

Not only should you ask a potential freight forwarder for references, you should take the time to read them! For example, Promptus LLC and many other successful global logistics companies offer testimonial pages or comments from real clients so potential clients like yourself can see reviews made by real businesses similar to your own.

6. Communication is Key

When reaching out to a company, pay attention to how they interact with you. Observe how quickly they respond via phone or email or how they answer your questions or offer information. You don’t want to get involved with a company that doesn’t respond in a timely fashion or provide necessary information when asked.

Don’t Settle for Second Best

When it comes to choosing a shipping company to take care of your precious cargo, don’t settle for anything but the very best. Promptus LLC understands how important keeping your clients happy truly is – which is why we are so dedicated to doing so for ours! We offer a variety of services to our clients, including warehousing & distribution, air and ocean freight forwarding, and much more! To get a quote for our services, please contact our Miramar office at 305-687-1405 or our Toll-Free number at 1-877-776-6799.